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Mattermost and PagerDuty integration

Save yourself the work of writing custom integrations for Mattermost and PagerDuty and use n8n instead. Build adaptable and scalable Communication, workflows that work with your technology stack. All within a building experience you will love.

How to connect Mattermost and PagerDuty

Create a new workflow and add the first step

In n8n, click the "Add workflow" button in the Workflows tab to create a new workflow. Add the starting point – a trigger on when your workflow should run: an app event, a schedule, a webhook call, another workflow, an AI chat, or a manual trigger. Sometimes, the HTTP Request node might already serve as your starting point.

Mattermost and PagerDuty integration: Create a new workflow and add the first step

Incident response workflow - Part 3

This workflow is the third of three. You can find the other workflkows here: Incident Response Workflow - Part 1 Incident Response Workflow - Part 2 Incident Response Workflow - Part 3 We have the following nodes in the workflow: Webhook node: This trigger node listens to the event when the Resolve button is clicked. PagerDuty node: This node changes the status of the incident report from Acknowledged to Resolved in PagerDuty. Jira Software node: This node moves the incident issue to Done. Mattermost node: This node publishes a message in the auxiliary channel mentioning that the incident has been marked as resolved in PagerDuty and Jira. Mattermost node: This node publishes a message in the specified Incidents channel that the incident has been resolved by the on-call team.

Popular ways to use the Mattermost and PagerDuty integration

Build your own Mattermost and PagerDuty integration

Create custom Mattermost and PagerDuty workflows by choosing triggers and actions. Nodes come with global operations and settings, as well as app-specific parameters that can be configured. You can also use the HTTP Request node to query data from any app or service with a REST API.

Mattermost supported actions

PagerDuty supported actions

Mattermost and PagerDuty integration details

Mattermost

Mattermost

Mattermost is made for development teams collaboration. It is a self-hosted, open-source online chat program featuring file sharing, search, and integrations. It is intended to be used by businesses and organizations as an internal conversation.

PagerDuty

PagerDuty

PagerDuty, a cloud computing company, is a useful tool for IT departments of companies as it provides incident response, critical event management, CollabOps, and automated diagnosis. It helps many companies save time and money with its powerful services.

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Why

Why use n8n to integrate Mattermost with PagerDuty

Handle branching, merging and iteration easily. Pause your workflow to wait for external events.

Re-run single steps to test changes in no time. And pin your data to avoid generating trigger events every time you execute.

Your data is displayed alongside your settings, making edge cases easy to track down.

Use 1000+ workflow templates available from our core team and our community.

Copy and paste, easily import and export workflows.

Simple enough to 
understand + sophisticated 
enough to ship